links

OBB - www.bbl-obb.com.br  

Offshore Contact Center (Instituto de Telemarketing) - www.actionline.com.br

Britcham - www.britcham.com.br

BBC- www.bbc.co.uk/portuguese/index.shtml

Mckinsey - www.mckinsey.com

Times - www.grupotimes.com.br

The guardian - www.guardian.co.uk